10 In Plate with First & Last Name with Birth Date. Please provide First and Last Name as well as birthdate (i.e. 09-13-14) when placing order.
All of plates are 100% hand-painted using quality acrylic enamel paints and are cured resulting in a scratch-resistant, high-gloss finish. All are signed by American Artist Penny Russell. Hand wash only to preserve as a lasting heirloom.
**Each plate is created when ordered. Please allow 1-2 weeks for painting and 1-3 business days for shipping. Please plan accordingly for special occasions**
Payment is due when ordered. Washington state taxes do apply.
Each item is packed to for safe arrival with lots of packing material and the package is insured. Extra care is given to packing each piece to make sure it arrives whole and in a timely manner. Items usually ship within 1-3 business days within the continental USA via USPS.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
All items have a 14 day return policy. If for any reason you are not satisfied please send email and or call. Return shipping is the responsibility of the sender. It must be packed correctly and not broken when returned. If it is broken or damaged due to poor packing it will not be eligible for a refund.
All items are hand painted. Some items are not completely cured when shipped. Curing is a process of letting the paint set for 21 days or by cooking it in the oven. If the piece could not be heat set by oven then it would need to cure for additional time before hand washing. All items not completely cured will be marked and a reminder note will be included in the box.
All hand painted items are hand wash only unless otherwise stated in the listing. Paint is set at 350 degrees and dishwashers run 400 to 425 degrees.